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Asiana Airlines

Fly High with Asiana Airlines

Searching for a luxurious flight experience with premium amenities and top-notch customer service? Fly with Asiana Airlines, a South Korean airline providing some of the most efficient services and amenities without breaking the bank. You will receive the best service to more than 80 destinations worldwide. You can fly to Asia, Europe, North America, and Oceania, so you don't need to struggle with selecting your flight experience. Continue to discover more about Asiana Airlines, booking methods, cancellation, change, check-in, amenities, services, and many more.

About Asiana Airlines

The airline was founded 37 years ago as Seoul Airlines. To enhance its services and routes, Asiana Airlines has allied with Star Alliance, ensuring timely service with frequent flights. The airline is offering the highest level of perks, granting you entry into the Asiana Club, where you can enjoy luxurious amenities and numerous other benefits, including miles, priority services, and more. So, why wait? Book your tickets to embark on a journey that meets your goals while appreciating comfort, security, passion, and luxury.

How to Book with Asiana Airlines?

Those who wish to enjoy luxury amenities and services must book flights with Asiana Airlines. The airline accepts booking requests in two modes: online and offline. You can book your tickets through the official website, mobile app, customer service number, or by visiting the nearest ticket counter. Select a method based on your travel requirements, and effortlessly finalise the reservation. Let's explore them here:

Online

The Asiana online booking method is relatively easy, as you don't need to prepare for a physical visit. Asiana Airlines accepts bookings through its official website or mobile app. The airline does not charge any service fees when a booking is made through online channels. Book tickets and enjoy a more enjoyable journey. Let's discuss the steps quite comfortably:

Steps:

  • Head to the Asiana Airlines official website or mobile app.
  • Complete the user authentication process using
    • Username
    • Password
  • On the homepage, tap on the Book tab.
  • Select the "Book a Trip" option.
  • Under the Itinerary option, enter the following information:
    • Departure City
    • Arrival City
    • Trip Type
    • Cabin Class
    • Number of Passengers
    • Select Departure Date
    • Choose Return Date
    • Select the Multi-city option if needed
  • Review the input and tap on the Search tab.
  • Select the flight that meets your requirements.
  • Follow the on-screen instructions and present the following information:
    • Passenger Information
    • Contact Details
  • Confirm your booking by tapping on the Submit tab.
  • Share payment details and confirm your booking.
  • Lastly, you will secure your tickets with your registered ID

Offline

Looking to book tickets with personal assistance? You can easily secure your Asiana Airlines booking by contacting the customer service team. The team can help you save more if you book tickets through official offline channels. You can visit the Asiana Airlines ticket counter and speak with a team member to confirm your booking. If you prefer not to go out for comfort, you can easily book tickets through the Asiana Airlines customer service number. Let's discuss the steps:

Steps:

  • Dial the Asiana Airlines customer service number.
  • Follow IVR to select the language.
  • Next, choose the booking option.
  • Once an agent connects with you, share the following information:
    • Departure City
    • Arrival City
    • Trip Type
    • Cabin Class
    • Number of Passengers
    • Select Departure Date
    • Choose Return Date
    • Passenger Information
  • The agent will collect this information and submit the booking form on your behalf.
  • Provide your contact information.
  • The agent will review options and confirm your booking.
  • Pay booking fees and all other required charges.
  • Lastly, you will receive your e-tickets to the registered email ID.

Which Services Can You Access via Manage Booking?

Asiana Airlines ensures your comfort and convenience through the Find My Trip feature. This allows you to make all applicable changes to your scheduled itinerary and take control of your comfort, even before reaching the required airport. You can perform many functions, such as change, cancel, check-in, seat addition, baggage, and many more:

Flight Change Methods

Do you need to change your flight to an earlier or later time? You can smoothly modify your travel date and time. The Asiana Airlines flight change process can be completed effortlessly by following these simple steps:

  • Open the Asiana Airlines official website or mobile app.
  • Complete the login procedure.
  • On the homepage, tap the "Find My Trip" option.
  • Input your booking code and the passenger's last name.
  • Select your booking from the list of available options.
  • Follow the on-screen instructions and select the Change tab.
  • Fill out the Asiana Airlines change flight form with all required information.
  • Pay for fare differences and other applicable charges.

Flight Cancellation

Cancel your itinerary online with ease by following the steps outlined below. However, Asiana Airlines flight cancellations may be subject to cancellation fees depending on fare conditions. Continue to learn the cancellation steps:

  • To get started, head to the Asiana Airlines official website or mobile app.
  • Once you're on the homepage, go through the login process.
  • Tap on the "Find My Trip" option.
  • Enter your booking code along with the passenger's last name.
  • After that, select your booking from the list that appears.
  • Follow the on-screen instructions and click the Cancel option.
  • Fill out the Asiana Airlines flight cancellation form with the necessary information.
  • The system will generate the refund value, review it and submit your request.
  • Refund status and other associated details on your registered email ID.

Other Services Available with the Asiana Airlines Manage Booking option

  • Rebook Flight
  • Purchase Additional Baggage
  • Cancel Ticket
  • Change Seats
  • Upgrade Cabins
  • Refund Status

How Do You Complete the Asiana Airlines Check-in Option?

After booking your Asiana Airlines flight, your next step is to complete the check-in process for a seamless and pleasant boarding experience. Checking in with Asiana Airlines is super easy and smooth. You can choose the option that suits you best:

  • Head to the Asiana Airlines official website.
  • Log in to your Asiana Airlines account.
  • On the homepage, click the Book tab to expand it.
  • Under this, look for the "Check-in" option.
  • Enter your flight ticket number/reservation code, last name, and departure point.
  • Tap the View tab and select your booking from the list of available options.
  • Follow the on-screen instructions and complete the check-in option.
  • Review the information and print out your boarding pass.

Online Check-in Timeline:

  • For International Flights
    • Available 48 hours to 1 hour before the departure time.
  • For Domestic Flights
    • Available 24 hours to 30 minutes before the departure time.

Airport Check-in Timeline:

  • Reach Asiana Airlines check-in counters open three to four hours prior to departure and close one hour before departure.

What are the Asiana Airlines Seat Selection Options?

From Economy Smartium to Business Class, each option customises your journey to ensure an enjoyable flight. Experience Comfort in the Skies with the Asiana Airlines Seat Selection policy. You have the freedom to select your desired seat without uncertainty. Known for its exceptional service and comfort, the airline offers a range of seating options to cater to the diverse needs of its passengers. You will enjoy the comfort and pleasure in Economy or Business class. You will discover choices that enhance your travel experience. Let's discuss them in detail:

Economy Smartium

Enjoy extra comfort at a great value with Economy Smartium. This seat option offers an impressive 4 inches of extra legroom compared to standard Economy seats, making it ideal for long-haul flights. The additional space enables passengers to stretch out and relax, while in-flight services tailored to flight duration further enhance the journey.

Standard Economy Class

You should opt for a standard economy seat if you're looking for a balance between affordability and comfort. With the Economy, you can experience comfort and joy without stretching your budget too far. The spacious seating with a 34-inch pitch provides a comfortable environment, allowing you to immerse yourself in entertainment during your journey.

Business Suite

Experience luxury, comfort, and privacy with the Business Suite. With full-size beds, you can enjoy more luxurious service. However, you need to pay more than other charges. The Business Suite elevates your travel experience to a new level, designed for your comfort and relaxation. Covered cabins provide security and peace of mind, while the romantic ambience is perfect for couples.

Business Smartium

Business Smartium combines comfort and luxury with amenities that passengers appreciate. The flatbed design ensures restful sleep, and easy aisle access makes restroom trips hassle-free. The AVOD system on larger screens offers a diverse selection of movies, music, and games for in-flight entertainment. These options provide extra legroom and an additional seat, making them ideal for travellers seeking relaxation and enjoyment.

Standard Business Class

Asiana Airlines understands that every passenger has a different preference for seating, so to offer luxury at a lower fee than the Business Suite, they have launched Business Class seats. The airline provides a seamless flying experience. With nearly flat, body-shape-adjusting seats, you will enjoy unparalleled comfort. Seating is comfortable, and you may enjoy complimentary meals with other premium perks.

Asiana Airlines Inflight Services

Everyone deserves comfort and luxury. Asiana Airlines understands this and offers you the highest level of comfort through its in-flight services. The airline ensures your time in the sky is both comfortable and enjoyable. Let's discuss some benefits and perks here:

Meals

You can enjoy a variety of meals that represent both Korean and international cuisines. The airline tailors its meal service to match the chosen travel class. Special meal options are available upon request to accommodate your preferences. You can enjoy a diverse range of meal options, including vegetarian, halal, and diabetic-friendly options. If you have specific dietary needs, contact the Asiana customer service team and provide all necessary documents to support your request. All meals are prepared with high-quality ingredients and are elegantly presented.

Cabin Class

The South Korean airline offers a range of cabin classes to meet your budget and preference. In the Economy Smartium Class, you can enjoy comfortable seats with adjustable headrests and ample legroom. For an even more luxurious experience, the Business Smartium Class features fully lie-flat seats, privacy partitions, and exquisite gourmet dining options. If you want to indulge in opulence with utmost comfort, you must choose the Business Suite Class, which offers a luxurious environment with enhanced privacy. These premium cabins feature private suites, exclusive meals, and exceptional service.

Entertainment System

With a comprehensive entertainment system at your disposal, every moment in the air becomes enjoyable. Asiana Airlines prioritises passenger satisfaction, even in Standard Economy Class. You can enjoy blockbuster films, beloved TV series, and a wide range of music playlists. The airline also offers educational content and fun activities for children. You have numerous entertainment options available on the seat's in-built touchscreen, featuring movies, TV shows, games, and music in various languages for global travellers.

Routes from the UK to the Philippines

Travelling between the UK and the Philippines is an entertaining experience with Asiana Airlines. Although the airline does not offer direct flights, it provides stopover flights from Incheon International Airport in Seoul. This stopover allows you to explore one of Asia's most vibrant cities and create unforgettable memories.

  • London to Manila via Seoul
  • London to Clark via Seoul

For more information, connect with the customer service team of Asiana Airlines or check the details with the Filipino Travel Centre. Our travel experts will help you find the best and most prominent routes from the United Kingdom to the Philippines with Asiana.

Asiana Airlines Baggage Policy

You can relax and enjoy your travels without worrying about complexities, thanks to Asiana Airlines' flexible baggage policy. Understanding what you can pack is essential for a smooth and stress-free travel experience. Let's take a closer look at the baggage allowance designed just for your fare types and destinations:

Carry-on Baggage

Carrying cabin baggage allows you to bring essentials on board and enjoy a more seamless flight experience. Here's an overview of the Asiana Airlines Carry-on Baggage Policy:

  • Economy Class
    • Passengers may carry one piece of luggage weighing up to 10 kg, in addition to one personal item, at no extra charge.
  • Business Class
    • Passengers travelling in premium class enjoy more flexibility: they can carry two pieces of luggage, each weighing up to 10 kg, along with one personal item, which may include a handbag, laptop, and more.

Checked Baggage

You can bring along as much as your fare class allows. The Asiana Airlines Checked Baggage Policy varies depending on your travel destination and the class you're flying in. Let's explore the checked baggage policy:

Domestic Baggage Policy

  • Passengers can carry up to 30 kg, along with one folding stroller, one bassinet, or one infant car seat (when travelling with an infant), at no additional cost with business class fares.
  • Economy class passengers are allowed to bring up to 20 kg, plus one folding stroller, one bassinet, or one infant car seat when travelling with an infant, all at no extra charge.
  • Passengers journeying with the Asiana Club Elite Membership Level
Cabin Class Gold Diamond Diamond Plus Platinum
Business Class 40Kg 50Kg 60Kg 60Kg
Economy Class 30Kg 40Kg 50Kg 50Kg

International Baggage Policy

Asiana Airlines recognises that everyone can carry checked baggage comfortably. Depending on fare class, destination, and other factors, you can check up to two bags free of charge. Continue to explore more:

  • Within U.S. Routes
    • Passengers travelling in Economy Class can carry two pieces, each weighing 23 kg. When travelling with an infant, one additional bag is allowed, provided it does not exceed 23 kg.
    • If you're travelling in business class, you can bring two bags, with each weighing up to 32 kg. Additionally, if you're travelling with an infant, you're welcome to get an extra suitcase weighing up to 23 kg.
  • Without Non-U.S. Routes
    • Passengers travelling in Business Class can carry two pieces, each weighing 2 kg. If travelling with only one bag, it should not exceed 23 kg. However, when travelling with an infant, you may carry one extra bag, which must not exceed 10 kg.

Additional baggage can be pre-purchased via the Asiana Airlines Manage Booking tool for convenience and savings. If you need to add more baggage or require other assistance, connect with the Asiana Airlines customer service team or reach out to the Filipino Travel Center, and resolve your concerns quite comfortably.

Asiana Airlines Flight Change Policy

Asiana Airlines recognises that travel plans can shift unpredictably. To please their loyal passengers, they offer one of the most flexible flight change policies. Free changes are allowed within 24 hours after booking, ensuring you have the flexibility as per your requirements. The change fees for Asiana Airlines flights may vary depending on your fare type, destination, and booking method.

You can conveniently rebook your flights through their website or mobile app; however, you may incur fare differences and applicable charges depending on your new route or travel date. If you encounter any error, connect to the Filipino Travel Center customer service team; we will be available to assist you with the changes, ensuring a smooth process and reducing stress along the way.

Asiana Airlines Cancellation Policy

There are times when you need to cancel your scheduled journey due to any complexities. To better assist you, you can cancel for free if the cancellation request is made within 24 hours of booking and the departure is at least seven days away from the booking date.

Once the risk-free period ends, you will need to pay Asiana Airlines Cancellation fees along with other associated charges if your booking qualifies. Depending on your fare type and destination, you may incur cancellation fees. Check your refunds online in the Manage Booking section. We encourage you to take a moment to review the fare rules while booking to help you avoid any surprises along the way.

Conclusion

Asiana Airlines provides reliability, comfort, and service excellence as part of its flight services. The airline encourages you to secure the best value within your travel budget without any complex details. With flexible policies, gourmet in-flight meals, and top-tier entertainment, every aspect of the journey is crafted to ensure a pleasant and memorable flying experience.

You will enjoy your time with Asiana Airlines with greater flexibility while getting the best value for your budget. If you are looking for special and exclusive flight deals with Asiana Airlines, connect with our travel experts at Filipino Travel Center and enjoy more savings alongside a lavish flight experience.